Terms and Conditions

Terms and Conditions

Welcome to Lake Helen Movers. These Terms and Conditions (“Terms”) govern your use of our services and website. By engaging with our services or using our website, you agree to comply with and be bound by these Terms.


1. Definitions

1.1 “Company” refers to Lake Helen Movers.
1.2 “Customer” refers to any individual or entity using our services.
1.3 “Services” include all moving, storage, packing, and related services provided by the Company.


2. Booking and Payment

2.1 Booking Confirmation: Services must be booked in advance and are subject to availability. A confirmation will be provided once booking details are finalized.
2.2 Payment Terms: Payments may require a deposit upon booking. Full payment is due upon completion of services unless otherwise agreed.
2.3 Pricing: All quotes are based on the information provided by the Customer. Changes to the scope of work may result in additional charges.


3. Cancellations and Rescheduling

3.1 Cancellation Policy: Cancellations must be made at least 48 hours before the scheduled service date. Failure to do so may result in a cancellation fee.
3.2 Rescheduling: Customers may reschedule services with a minimum of 48 hours’ notice, subject to availability.


4. Responsibilities and Liabilities

4.1 Customer Obligations:

  • Ensure all items are prepared and ready for transport.
  • Notify the Company of any fragile or high-value items requiring special handling.
  • Provide accurate details regarding access to premises, such as stairs, elevators, or parking restrictions.

4.2 Company Responsibilities:

  • Handle items with care and diligence.
  • Deliver services as agreed in the booking confirmation.

4.3 Limitations of Liability:

  • The Company is not liable for damages caused by unforeseeable events such as weather, traffic delays, or accidents.
  • Liability for loss or damage is limited to the declared value of the item(s) unless additional insurance is purchased.

5. Prohibited Items

5.1 The Company does not transport hazardous materials, illegal substances, perishable goods, or firearms. Customers are responsible for ensuring all items comply with this policy.


6. Storage Services

6.1 Storage Agreement: Customers utilizing storage services must sign a separate storage agreement outlining terms and conditions.
6.2 Access to Stored Items: Access is limited to business hours unless prior arrangements are made.
6.3 Storage Limitations: The Company is not responsible for loss or damage due to natural disasters or customer negligence.


7. Insurance

7.1 Basic liability coverage is included in all services. Customers may purchase additional insurance for greater coverage.


8. Dispute Resolution

8.1 In the event of a dispute, the Customer agrees to resolve the issue through mediation before pursuing legal action.


9. Intellectual Property

9.1 All content on the Company’s website, including text, images, and branding, is the intellectual property of Lake Helen Movers and may not be used without written consent.


10. Termination of Services

10.1 The Company reserves the right to terminate services if the Customer violates these Terms or engages in abusive or unlawful behavior.


11. Governing Law

11.1 These Terms are governed by the laws of the State of Florida. Any disputes shall be resolved in the courts of Florida.


12. Changes to Terms

12.1 The Company reserves the right to update or modify these Terms at any time without prior notice.


Contact Us

For questions or concerns regarding these Terms, please contact us:

Lake Helen Movers
Address: 494 S Lakeview Dr, Lake Helen, FL 32744
Email: info@lakehelenmovers.com
Phone: +13862221715


By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Contact Us

Phone Number

1-386-222-1715

Email Address

info@lakehelenmovers.com